Travel accessibility
Dubai strives to enhance its offerings for travellers with special needs
The essentials
Your accessibility guide
Airports in Dubai

Cruise Terminals
Dubai's cruise terminal at Mina Rashid is one of the leading cruise ports in the world. Offering flat and paved surfaces for wheelchairs and people using mobility aids, there are also accessible toilets at the cruise terminal. In terms of public transport, there are accessible city transport buses and mini vans that can accommodate up to two wheelchairs. In addition, you can reserve a dedicated taxi for people of determination via the app or by calling the toll-free number: +971 4 800 88088.

Accommodation
The hotel offering in Dubai is both plentiful and world-class, with abundant choices for everyone. All of Dubai’s hotels welcome people of determination while continually enhancing their offerings and services. With spacious guest rooms and bathrooms with roll-in showers, as well as step-free access to lobbies, restaurants and pool sides, Dubai’s hotels are well-equipped to accommodate guests with restricted mobility and special needs.

Sights and attractions
When it comes to incredible attractions, there's nowhere in the world quite like Dubai – think stunning cultural landmarks, fascinating architectural sights, thrilling theme parks, fun-filled waterparks, extraordinary beaches and unparalleled shopping options. Many attractions provide special services and facilities for people of determination, with plans to improve their offerings even further. Additionally, there is always assistance at hand – contact the attraction directly to find out more.

Getting around Dubai
Navigate with ease
Metro
As one of the most advanced rail systems in the world, the Dubai Metro is a convenient option to travel throughout the city. People of determination will find lift access available on all metro station levels, and dedicated spaces for wheelchair users on all trains. There is also contrasting tactile guidance for the visually impaired, and platform alerts such as audible beeps when doors open and close, as well as corresponding flashing light signals.

Taxi

Dubai Water Taxi
Another transportation choice is the Dubai Water Taxi and Dubai Ferry, which travels between Dubai Marina, Palm Jumeirah, Dubai Water Canal and the Dubai Creek offering beautiful views of the city’s coastline. Both types of boats are equipped with appropriate ramps and can accommodate between 2-3 wheelchairs at the same time. There is also assistance available at all marine stations to help people of determination enter and exit the vessels.
