Cookie Notice

The Department of Economy and Tourism

The Department of Economy and Tourism (DET) is an entity established pursuant to Law No. 20 of 2021 and having its principal address at P.O. Box 594, Dubai, United Arab Emirates. DET is the principal authority for the planning, supervision, development and marketing of tourism in Dubai. DET also markets and promotes Dubai’s commerce sector and is responsible for the licensing and classification of all tourism services, including hotels establishments, tour operators, travel agents and all other tourism services. You can find out more about DET at: https://www.dubaitourism.gov.ae/about-us.

DET and its affiliates, including, but not limited to, Dubai Festivals and Retail Establishment and Dubai Corporation for Tourism and Commerce Marketing (collectively, “Dubai DET”, “We”, “we”, “our” or “us”) are committed to providing excellent service to all customers, including respecting their concerns about how we use cookies, and being totally transparent about this in accordance with applicable laws.

We have provided this cookies notice to help you, the user, understand how cookies are used when you visit and use www.visitdubai.com, and how cookies are used on these. Please read the following carefully to understand what cookies are used, and what the purpose of these are.

Further Information
If, having read this notice, you have any queries, comments or concerns, please contact us at privacy@dubaitourism.ae.

For further information relating to privacy and use of personal data, please refer to our Privacy Notice and the documents referred to in it.

When you visit our website, we will use cookies in order to deliver the best experience for you. We do this in a way that complies with the legal obligations placed upon us, and in accordance with good industry practices. The information below provides an overview of each of the types of cookies used.

Are cookies that we use to monitor how users are using our website. They enable us to identify which areas or functions within the website that users spend most time and allow us to understand how users move around the website.

Are cookies that we set in order to deliver content that is most relevant to you based upon your usage of our website. These cookies may be placed by, or shared with, our marketing partners to show you adverts when you use other websites and platforms. Disabling these cookies will not necessarily result in you seeing less advertisements or marketing content; it will most likely mean that you do not receive content that is tailored to you.

Are cookies that we deploy in order optimise the user experience, for example to increase the level of functionality or to remember your preferences should you return at a later date. These cookies also enable you to utilise features such as creating an account and subscribing for updates.

Are cookies that we need to utilise in order for our website to function, e.g. to display certain items on the website, or to ensure the security of the website. These cannot be disabled by us, however you may be able to restrict or prohibit these using the settings in your browser. If restricted then you may experience issues loading or using our website.

Most web browsers permit users to set control over what cookies they are willing to accept and what they are not, as well as reviewing cookies that have already been placed. For further information about this please see your browser settings or visit www.aboutcookies.org (please note that this is a third-party website and we are not responsible for the content of the same) which contains comprehensive information on how to manage your cookie settings across on a wide variety of browsers.

If you are in the EU, you may visit the website http://www.youronlinechoices.com which provides useful information on the use of cookies and the measures you can take to protect your privacy on the internet including set which advertising cookie providers you accept, and which you do not.

The table below provides more detailed information about the cookies we use and why.